Claims
At VTC, we hope you’ll never need to file an insurance claim. But when you do, rest assured you’ll have the most energetic, cost- and time-effective claims professionals working on your behalf.
If you review VTC’s history, you’ll see this insurance agency has emphasized an enlightened degree of customer service from day one. Nowhere is that ethic more visibly demonstrated than in our response to an insurance claim. The fact is, we buy insurance just like our customers. We know firsthand how a fast, efficient response to an insurance claim can make an immeasurable difference to our real security and peace of mind. So we take special care to deliver that same level of service to our customers.
Submit an Insurance Claim
If your carrier is not listed below, call VTC at 248‑828‑3377 during regular business hours, or refer to your policy for further claims-reporting information.
If you need immediate assistance for an urgent situation regarding property damage and cannot reach your carrier, you may call insurance repair specialists, On-Site 248-269-3000, or Concraft 888-290-2121 any time, 24 hours a day.
AAA
800-222-6424 • Glass Safelite Solutions: 866-685-7066 • Online
AIG
888-760-9195
Auto-Owners
888-252-4626 (all after hours reporting)
Tow: 888-TOW-AOIC (888-869-2642) • Glass: 800-264-4143 or 888-295-2590
Berkley One
855-663-8551
Bristol West
800-274-7865
Chubb
800-252-4670
Citizens Insurance Co.
800-628-0250 • Online • Email
Encompass Insurance Co.
800-588-7400
Foremost: Specialty
800-527-3907 • Auto: 800-274-7865
Grange
800-445-3030
Hagerty
800-922-4050 • Towing: 888-310-8020 • Online
Hastings
800-442-8277 (after hours) • Glass: 800-255-7137
MI Basic
313-877-7400
Michigan Insurance Co
800-877-9006 (24 Hours) will answer as Donegal - our claim handling partner • Online Claims • Online Reporting
Pioneer
800-837-7674 (24 Hours) • Online
Progressive
800-274-4499• Homeowners: 866-621-4823
PURE
888-813-PURE • Email
Safeco
800-332-3226 • Roadside: 877-762-3101
Secura
800-318-2136 • Glass: 800-828-7047 • Roadside: 800-828-7047 • Email
State Auto
800-766-1853 • Glass: 888-504-4527
Titan
800-847-7930
Vault
844-388-LOSS (5677)
Westfield Companies
866-937-2663 • Glass: 800-810-3665 • Roadside: 877-787-9078 • Email